Question 1

Who are the MoonBase analysts?

Accepted Answer

MoonBase analysts are independent domain experts — investors, diligence professionals, security researchers, and former regulators — who pass a structured vetting process before joining the network. Each analyst publishes a reputation score and verification history.

Question 2

How are analysts compensated?

Accepted Answer

Analysts earn a majority share of each report fee plus reputation bonuses tied to peer-review outcomes. Compensation terms are published in the analyst handbook and updated as the network scales.

Question 3

What are MoonBase analyst packs?

Accepted Answer

Packs are pre-bundled diligence services with defined scope, deliverables, and turnaround at a fixed price. Examples include 'Series A Pack', 'Token Launch Pack', and 'Pre-Investment Diligence Pack'.

Question 4

Why use a pack instead of a custom engagement?

Accepted Answer

Packs remove negotiation friction and guarantee scope, turnaround, and price up front. Custom engagements suit unusual scopes; packs suit common, well-understood diligence needs.

Question 5

What's included in a typical pack?

Accepted Answer

A typical pack includes a MoonScore report, deep-dive on 2–3 dimensions specific to the pack's focus, a 30-minute analyst call, and a 7-day Q&A window post-delivery.

Question 6

How are pack prices set?

Accepted Answer

Pack prices are set by the analyst or analyst firm offering them, within MoonBase guidance to keep packs comparable across the marketplace.

Question 7

Can I customize a pack?

Accepted Answer

Yes. Most packs accept minor customizations like preferred language or specific dimension emphasis. Major customizations typically convert the engagement to a custom mandate.

Question 8

What's the turnaround for most packs?

Accepted Answer

Most packs deliver in 5–10 business days. Express packs deliver in 3 business days for an additional fee, subject to analyst availability.

Question 9

Can multiple analysts contribute to one pack?

Accepted Answer

Yes. Multi-analyst packs (typically 2–3 analysts) are common for institutional engagements covering technical, financial, and regulatory dimensions in parallel.

Question 10

Are packs refundable?

Accepted Answer

Packs are refundable within 24 hours of purchase if work has not started. After work begins, the standard 7-day dispute window applies for quality issues.

Question 11

Can I browse packs by vertical?

Accepted Answer

Yes. Filter packs by vertical, region, language, turnaround, price, and analyst reputation. Filters compose with full-text search.

Question 12

Do packs include a written report?

Accepted Answer

Yes. Every pack includes a written report deliverable. Pack-specific deliverables (call recordings, model spreadsheets) are listed on the pack page.

Question 13

How do I know a pack is right for me?

Accepted Answer

Each pack page details scope, deliverables, ideal customer, and 'when to use vs custom'. The analyst is available for a 15-minute scoping call before purchase.

Question 14

Can I bookmark packs?

Accepted Answer

Yes. Logged-in users can favorite packs and analysts; favorites surface first in subsequent searches.

Question 15

What's the typical pack price range?

Accepted Answer

Packs range from $750 for a single-analyst verification to $25,000+ for multi-analyst institutional packs. Most fall between $1,500 and $5,000.

Question 16

Can I purchase a pack as a gift or for someone else?

Accepted Answer

Yes. Pack purchases can be assigned to any workspace member or external collaborator at checkout.

Question 17

Do packs include a confidentiality agreement?

Accepted Answer

Yes. Every pack engagement runs under MoonBase's mutual NDA. Custom NDAs can be attached at purchase time.

Question 18

Can I pay for a pack with crypto?

Accepted Answer

Yes. USDC payments are accepted for packs on Ethereum, Base, and Polygon. Institutional customers can pay by wire or invoice.

Question 19

How are pack analysts vetted?

Accepted Answer

Pack analysts are selected from the top-quartile of the leaderboard for the pack's vertical. Each pack lists the eligible analyst pool publicly.

Question 20

Can I review an analyst after a pack?

Accepted Answer

Yes. Pack purchasers leave structured reviews covering quality, communication, and timeliness. Reviews feed analyst reputation scores.

Question 21

Are pack purchases anonymous?

Accepted Answer

Purchases are private by default. The analyst sees who you are; other users do not. You may opt into a public testimonial after the engagement.

Question 22

Can I see example pack deliverables?

Accepted Answer

Yes. Most pack pages link to sample deliverables (redacted) so you can preview format and depth before purchasing.

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